Episode 106

Chris Fenning: How to master everyday communications

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How well do you communicate? A simple question on the face of it, but are you really winging it?

Whether it’s via email, that first impression, or contributing to meetings, there are ways we can improve how we contribute. That’s exactly what I discuss in this episode with my guest Chris Fenning, an award-winning author on the topic of communication.

Chris shares the significance of structuring communication so we can deliver messages in high-stakes situations with more skill. He also explores the role AI is taking in our communication methods, and what we need to be careful of when using it.

This episode will help you transform your impact and improve your prospects through better communication.

You’ll hear about:

How preparation can significantly improve communication effectiveness
The fact barriers to effective communication often stem from lack of training
Using structure in communication to help ensure messages are understood
Why awareness of your use of jargon is essential when communicating with non-experts
Ways AI tools can assist in communication but should not replace skill development
Why listening and asking questions are key for effective leadership communication
How pausing before responding can enhance clarity and thoughtfulness

More about Chris

Chris Fenning helps professionals master their communication at work. He helps experts talk to non-experts, teams talk to executives, and much more. Chris’s practical methods are used in organisations like Google, JP Morgan, and NATO, and have appeared in the Harvard Business Review. He is also the author of multiple award-winning books on communication and training that have been translated into 16 languages.

Chris’s website
Chris on LinkedIn
The books: The First Minute, Effective Emails, and 39 Ways to Make Training Stick
Online courses

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“Good communication requires building good habits.”

Chris Fenning — communication skills trainer, coach and author

VIEW RUNNING ORDER

03.08	What gets in the way of our communication?
04.27	Being structured with communication.
09.23	How to keep it natural.
11.46	Solving the jargon problem.
15.03	Using AI in communication.
20.47	Communicating as a new leader.
25.31	Communicating in a hybrid setting.
27.53	Cutting through in meetings.
34.26	The biggest shift Chris has made in communicating.
36.27	The impact Chris wants to have on the world.