Episode 103

Charlie Sull: Transforming culture using AI

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Do you struggle to move the dial on your organisation’s culture? Perhaps, the answer to your problem lies in the use of a tool that breaks from traditional methods to measure culture: AI.

In this episode I am joined by Charlie Sull, a pioneer in the use of AI, to understand, measure and evolve culture in organisations. Charlie shares culture measurement methods you can use with AI, that use employee language to provide concrete, measurable insights. Charlie emphasises the importance of top-down prioritisation to facilitate cultural change, and gives interesting data-led insights into the impact of remote work on culture.

This episode is for leaders at all stages of their career that are looking to transform culture, supercharge performance in your team, and use pioneering techniques to do so.

You’ll hear about:

Why culture is a critical ingredient in any organisation‘s performance
How AI can effectively measure and evolve organisational culture
Traditional cultural measurement methods being outdated and ineffective
Remote work can have varying impacts on organisational culture
Caring about employees is fundamental to a strong culture
The fact top leadership buy-in is essential for cultural transformation
There is often a disconnect between espoused values and actual culture
Cultural change can happen more quickly than traditionally thought

More about Charlie

Charlie Sull is a globally recognised expert in corporate culture and AI. He is the co-creator of the most-read series in MIT Sloan Management Review history, Measuring Culture, with a readership of millions. His work has been featured on Brené Brown, in The Economist, The Wall Street Journal, The New York Times, TIME, and many other leading media outlets.

Charlie is the co-founder of CultureX, where he helped develop a new kind of artificial intelligence to measure and improve culture. At CultureX, he works with the top teams of many of the world’s leading firms, like AB InBev, HSBC, and H-E-B, and helps them improve their cultures using artificial intelligence.

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“Cultural measurement tells you how to fix things.”

Charlie Sull, Co-founder at CultureX

VIEW RUNNING ORDER

02.21	What does culture mean to Charlie?
04.35	How organisations turn the invisible into visible.
09.12	Where leaders can find data on culture.
11.42	How AI helps build and evolve culture.
14.46	The time it takes to feel culture change.
20.01	Concerns with cultural AI.
23.18	The personnel that need to be involved.
25.54	How Charlie implements his own practice.