Jim Detert: Cultivating your courage

Jim Detert: Cultivating your courage

Episode 35 Jim Detert: Cultivating your courage Available on these channels and more EMAIL THIS You feel there’s something important to say at work. An idea that could make a big difference. Or a behaviour that’s not good. But you’re not sure whether you should...
Andrea Olson: Truly understanding your customers

Andrea Olson: Truly understanding your customers

Episode 34 Andrea Olson: Truly understanding your customers Available on these channels and more EMAIL THIS Many organisations say that they are customer-centric. But when you look inside they’re far from it. Customers come a distant second to their product or...